Delivery Policy
IMPORTANT NOTICE:
*Due to COVID-19, please be advised that there may be delays in the expected delivery time of your package. We are working with our couriers and delivery services to ensure as speedy a delivery as possible and we appreciate your patience.
**Due to Brexit, please be advised that there may be delays in the expected delivery time of packages, including European destinations.
***Due to new postal regulations, we are unable to deliver liquids outside the Republic of Ireland and the United Kingdom. We apologise for any inconvenience caused. This includes the following liquid products:
- Nordic Naturals – Arctic D Cod Liver Oil 237ml
- Nordic Naturals – Children’s DHA 119ml
- Nordic Naturals – Complete 369D 237ml
- Nordic Naturals – Ultimate Omega 237ml
- Nordic Naturals – Pet Omega3 60ml & 237ml
- SOS Health – Magnesium Sprays – Pure, Athlete, Relax & Better Joints
- SOS Health – Vitamin D3000 Spray
Delivery Charges:
Ireland & Northern Ireland:
Free Shipping!
Rest of Europe: Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland and The Netherlands.
€20.00
Delivery Times:
Ireland/Northern Ireland
If the order is made before 1pm on a weekday your order will be dispatched that day and should be received within 1-3 working days , providing all items are in stock* (Fastway Couriers do not deliver on weekends or bank holiday Monday’s).
Rest of Europe
(Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland and The Netherlands).
If the order is made before 1pm on a weekday your order will be dispatched that day and should be received within 5-7 working days , providing all items are in stock*. (An Post Couriers do not deliver on weekends or bank holiday Monday’s).
* In the unlikely event that the item you ordered is not in stock, we will contact you and let you know the expected delivery date. If you decide not to continue with your order, we will cancel the order and issue a full refund.
Delivery Terms & Conditions:
Ambermed Ltd. (we/us/our) reserves the right to amend and correct shipping costs that have been incorrectly selected. If a customer does not select the correct shipping charge, the correct shipping charge will be automatically added to the customer’s order payment.
Occasionally problems with deliveries can happen, as there are several parties involved in the process from dispatch to delivery. Damaged or missing deliveries resulting from negligence by Ambermed Ltd. or the appointed courier will be resent to the original address provided by the customer and a full refund for the initial postage will be provided.*
Incorrect delivery information provided by the customer is the responsibility of the customer and it is the customer’s responsibility to ensure that they are present to sign for the delivery (Ireland and UK only). For countries in the Rest of Europe, a signature will not be required however, the parcel will be tracked. Please ensure that the delivery address provided can accept parcels. Ambermed Ltd. will not be liable for failed deliveries resulting from incorrect delivery information provided by the customer.
Please be aware that we do not send orders to P.O box or Parcel Motel addresses.
If any of our valued customers feels that they have not been treated fairly or have had a bad experience, please contact us at info@ambermed.ie and let us know how we can assist you.
*Please see Return/Refund policy for terms & conditions relating to any and all returns & refunds.